Refund policy

Returns are valid for 30 days from date of pick up or delivery.
Returned items cannot be used in any way, and must return in original packaging, and original condition.
Personalized and liquidation sale items are final sale and cannot be returned.

Returns can be made both in-store or online.
Refunds can only be processed by original method of purchase.
In-store returns must be scheduled and authorized with Customer Service.
In-store refunds are not available for any products purchased online.

Please allow up to 5 business days for returns/refunds to be processed.

Customer Service can be contacted for assistance.  Support@Softroll.ca